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ata5.01: failed command: WRITE DMA EXT
Last night I was using Midnight Commander to move files from one EXT4 formatted drive to another in my HP Microserver. I had used ssh to log into the Microserver and launched MC as root. All was going as expected when MC suddenly complained that it could not delete a file on the source drive. I told it to ignore the problem and skip all moves going forward and the "copying" continued. I checked the drive was correctly mounted and thereafter figured it was time to have a look at the kernel log. It revealed the following:
Code:
Nov 16 04:51:27 audioserv1 kernel: [ 22.674923] NFSD: Using /var/lib/nfs/v4recovery as the NFSv4 state recovery directory
Nov 16 04:51:27 audioserv1 kernel: [ 22.676468] NFSD: starting 90-second grace period
Nov 17 00:52:41 audioserv1 kernel: [72068.492320] ata5.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6
Nov 17 00:52:41 audioserv1 kernel: [72068.492457] ata5.01: BMDMA stat 0x4
Nov 17 00:52:41 audioserv1 kernel: [72068.492528] ata5.01: failed command: WRITE DMA EXT
Nov 17 00:52:41 audioserv1 kernel: [72068.492629] ata5.01: cmd 35/00:08:18:08:80/00:00:e5:00:00/f0 tag 0 dma 4096 out
Nov 17 00:52:41 audioserv1 kernel: [72068.492629] res 51/84:01:1f:08:80/84:00:e5:00:00/f0 Emask 0x10 (ATA bus error)
Nov 17 00:52:41 audioserv1 kernel: [72068.492905] ata5.01: status: { DRDY ERR }
Nov 17 00:52:41 audioserv1 kernel: [72068.492981] ata5.01: error: { ICRC ABRT }
Nov 17 00:52:41 audioserv1 kernel: [72068.493119] ata5: soft resetting link
Nov 17 00:52:41 audioserv1 kernel: [72068.679487] ata5.01: configured for UDMA/33
Nov 17 00:52:41 audioserv1 kernel: [72068.679521] sd 5:0:1:0: >[sde]
Nov 17 00:52:41 audioserv1 kernel: [72068.679525] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Nov 17 00:52:41 audioserv1 kernel: [72068.679531] sd 5:0:1:0: >[sde]
Nov 17 00:52:41 audioserv1 kernel: [72068.679534] Sense Key : Aborted Command [current] [descriptor]
Nov 17 00:52:41 audioserv1 kernel: [72068.679541] Descriptor sense data with sense descriptors (in hex):
Nov 17 00:52:41 audioserv1 kernel: [72068.679545] 72 0b 47 00 00 00 00 0c 00 0a 80 00 00 00 00 00
Nov 17 00:52:41 audioserv1 kernel: [72068.679563] e5 80 08 1f
Nov 17 00:52:41 audioserv1 kernel: [72068.679572] sd 5:0:1:0: >[sde]
Nov 17 00:52:41 audioserv1 kernel: [72068.679578] Add. Sense: Scsi parity error
Nov 17 00:52:41 audioserv1 kernel: [72068.679584] sd 5:0:1:0: >[sde] CDB:
Nov 17 00:52:41 audioserv1 kernel: [72068.679586] Write(10): 2a 00 e5 80 08 18 00 00 08 00
Nov 17 00:52:41 audioserv1 kernel: [72068.679602] end_request: I/O error, dev sde, sector 3850373144
Nov 17 00:52:41 audioserv1 kernel: [72068.679723] Buffer I/O error on device sde1, logical block 481296387
Nov 17 00:52:41 audioserv1 kernel: [72068.679840] lost page write due to I/O error on sde1
Nov 17 00:52:41 audioserv1 kernel: [72068.679866] ata5: EH complete
Nov 17 01:12:02 audioserv1 kernel: [73228.771110] ata5.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6
Nov 17 01:12:02 audioserv1 kernel: [73228.771220] ata5.01: BMDMA stat 0x4
Nov 17 01:12:02 audioserv1 kernel: [73228.771278] ata5.01: failed command: WRITE DMA EXT
Nov 17 01:12:02 audioserv1 kernel: [73228.771360] ata5.01: cmd 35/00:10:10:ee:44/00:01:74:00:00/f0 tag 0 dma 139264 out
Nov 17 01:12:02 audioserv1 kernel: [73228.771360] res 51/84:b1:6f:ee:44/84:00:74:00:00/f0 Emask 0x10 (ATA bus error)
Nov 17 01:12:02 audioserv1 kernel: [73228.771600] ata5.01: status: { DRDY ERR }
Nov 17 01:12:02 audioserv1 kernel: [73228.771664] ata5.01: error: { ICRC ABRT }
Nov 17 01:12:02 audioserv1 kernel: [73228.771782] ata5: soft resetting link
Nov 17 01:12:02 audioserv1 kernel: [73228.958890] ata5.01: configured for UDMA/33
Nov 17 01:12:02 audioserv1 kernel: [73228.958934] sd 5:0:1:0: >[sde]
Nov 17 01:12:02 audioserv1 kernel: [73228.958938] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Nov 17 01:12:02 audioserv1 kernel: [73228.958944] sd 5:0:1:0: >[sde]
Nov 17 01:12:02 audioserv1 kernel: [73228.958947] Sense Key : Aborted Command [current] [descriptor]
Nov 17 01:12:02 audioserv1 kernel: [73228.958954] Descriptor sense data with sense descriptors (in hex):
Nov 17 01:12:02 audioserv1 kernel: [73228.958958] 72 0b 47 00 00 00 00 0c 00 0a 80 00 00 00 00 00
Nov 17 01:12:02 audioserv1 kernel: [73228.958976] 74 44 ee 6f
Nov 17 01:12:02 audioserv1 kernel: [73228.958985] sd 5:0:1:0: >[sde]
Nov 17 01:12:02 audioserv1 kernel: [73228.958991] Add. Sense: Scsi parity error
Nov 17 01:12:02 audioserv1 kernel: [73228.958997] sd 5:0:1:0: >[sde] CDB:
Nov 17 01:12:02 audioserv1 kernel: [73228.958999] Write(10): 2a 00 74 44 ee 10 00 01 10 00
Nov 17 01:12:02 audioserv1 kernel: [73228.959015] end_request: I/O error, dev sde, sector 1950674448
Nov 17 01:12:02 audioserv1 kernel: [73228.959180] ata5: EH complete
Nov 17 01:12:02 audioserv1 kernel: [73228.959281] Aborting journal on device sde1-8.
Nov 17 01:12:02 audioserv1 kernel: [73228.984483] EXT4-fs error (device sde1): ext4_journal_start_sb:370: Detected aborted journal
Nov 17 01:12:02 audioserv1 kernel: [73228.984665] EXT4-fs (sde1): Remounting filesystem read-only
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I stopped the copy/ move, shut down the Microserver, reseated all the drives and booted it again. The server paused on boot, unable to mount the drive in question. I skipped it and reviewed dmesg:
Code:
[ 10.548146] ata5.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6
[ 10.548262] ata5.01: BMDMA stat 0x4
[ 10.548323] ata5.01: failed command: WRITE DMA
[ 10.548402] ata5.01: cmd ca/00:10:a0:0a:00/00:00:00:00:00/f0 tag 0 dma 8192 out
[ 10.548402] res 51/84:01:af:0a:00/00:00:00:00:00/f0 Emask 0x10 (ATA bus error)
[ 10.548667] ata5.01: status: { DRDY ERR }
[ 10.548735] ata5.01: error: { ICRC ABRT }
[ 10.548822] ata5: soft resetting link
[ 10.737108] ata5.01: configured for UDMA/33
[ 10.737126] sd 5:0:1:0: >[sde]
[ 10.737128] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 10.737131] sd 5:0:1:0: >[sde]
[ 10.737132] Sense Key : Aborted Command [current] [descriptor]
[ 10.737135] Descriptor sense data with sense descriptors (in hex):
[ 10.737136] 72 0b 47 00 00 00 00 0c 00 0a 80 00 00 00 00 00
[ 10.737143] 00 00 0a af
[ 10.737146] sd 5:0:1:0: >[sde]
[ 10.737149] Add. Sense: Scsi parity error
[ 10.737151] sd 5:0:1:0: >[sde] CDB:
[ 10.737152] Write(10): 2a 00 00 00 0a a0 00 00 10 00
[ 10.737158] end_request: I/O error, dev sde, sector 2720
[ 10.737253] Buffer I/O error on device sde1, logical block 84
[ 10.737348] lost page write due to I/O error on sde1
[ 10.737354] Buffer I/O error on device sde1, logical block 85
[ 10.737449] lost page write due to I/O error on sde1
[ 10.737461] ata5: EH complete
[ 12.111656] ata5.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6
[ 12.111785] ata5.01: BMDMA stat 0x4
[ 12.111846] ata5.01: failed command: WRITE DMA EXT
[ 12.111929] ata5.01: cmd 35/00:00:80:08:00/00:02:a0:00:00/f0 tag 0 dma 262144 out
[ 12.111929] res 51/84:71:0f:0a:00/84:00:a0:00:00/f0 Emask 0x10 (ATA bus error)
[ 12.112171] ata5.01: status: { DRDY ERR }
[ 12.112238] ata5.01: error: { ICRC ABRT }
[ 12.112361] ata5: soft resetting link
[ 12.300334] ata5.01: configured for UDMA/33
[ 12.300366] sd 5:0:1:0: >[sde]
[ 12.300367] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 12.300369] sd 5:0:1:0: >[sde]
[ 12.300371] Sense Key : Aborted Command [current] [descriptor]
[ 12.300373] Descriptor sense data with sense descriptors (in hex):
[ 12.300374] 72 0b 47 00 00 00 00 0c 00 0a 80 00 00 00 00 00
[ 12.300381] a0 00 0a 0f
[ 12.300384] sd 5:0:1:0: >[sde]
[ 12.300387] Add. Sense: Scsi parity error
[ 12.300389] sd 5:0:1:0: >[sde] CDB:
[ 12.300390] Write(10): 2a 00 a0 00 08 80 00 02 00 00
[ 12.300396] end_request: I/O error, dev sde, sector 2684356736
[ 12.300499] Buffer I/O error on device sde1, logical block 335544336
[ 12.300603] lost page write due to I/O error on sde1
[ 12.300609] Buffer I/O error on device sde1, logical block 335544337
[ 12.300712] lost page write due to I/O error on sde1
[ 12.300714] Buffer I/O error on device sde1, logical block 335544338
[ 12.300817] lost page write due to I/O error on sde1
[ 12.300820] Buffer I/O error on device sde1, logical block 335544339
[ 12.300923] lost page write due to I/O error on sde1
[ 12.300925] Buffer I/O error on device sde1, logical block 335544340
[ 12.301028] lost page write due to I/O error on sde1
[ 12.301081] ata5: EH complete
[ 12.345041] tg3 0000:02:00.0: >em1: Link is up at 1000 Mbps, full duplex
[ 12.345046] tg3 0000:02:00.0: >em1: Flow control is on for TX and on for RX
[ 12.345535] IPv6: ADDRCONF(NETDEV_CHANGE): em1: link becomes ready
[ 14.736715] ata5.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6
[ 14.736831] ata5.01: BMDMA stat 0x4
[ 14.736892] ata5.01: failed command: WRITE DMA EXT
[ 14.736977] ata5.01: cmd 35/00:08:c0:0e:00/00:00:dc:00:00/f0 tag 0 dma 4096 out
[ 14.736977] res 51/84:01:c7:0e:00/84:00:dc:00:00/f0 Emask 0x10 (ATA bus error)
[ 14.737222] ata5.01: status: { DRDY ERR }
[ 14.737289] ata5.01: error: { ICRC ABRT }
[ 14.737412] ata5: soft resetting link
[ 14.923043] ata5.01: configured for UDMA/33
[ 14.923062] sd 5:0:1:0: >[sde]
[ 14.923064] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 14.923066] sd 5:0:1:0: >[sde]
[ 14.923067] Sense Key : Aborted Command [current] [descriptor]
[ 14.923070] Descriptor sense data with sense descriptors (in hex):
[ 14.923071] 72 0b 47 00 00 00 00 0c 00 0a 80 00 00 00 00 00
[ 14.923078] dc 00 0e c7
[ 14.923081] sd 5:0:1:0: >[sde]
[ 14.923084] Add. Sense: Scsi parity error
[ 14.923086] sd 5:0:1:0: >[sde] CDB:
[ 14.923087] Write(10): 2a 00 dc 00 0e c0 00 00 08 00
[ 14.923093] end_request: I/O error, dev sde, sector 3690991296
[ 14.923196] quiet_error: 59 callbacks suppressed
[ 14.923198] Buffer I/O error on device sde1, logical block 461373656
[ 14.923301] lost page write due to I/O error on sde1
[ 14.923317] ata5: EH complete
[ 15.069382] ata5.01: limiting speed to UDMA/25:PIO4
[ 15.069388] ata5.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6
[ 15.069500] ata5.01: BMDMA stat 0x4
[ 15.069561] ata5.01: failed command: WRITE DMA EXT
[ 15.069645] ata5.01: cmd 35/00:00:08:10:c0/00:02:dc:00:00/f0 tag 0 dma 262144 out
[ 15.069645] res 51/84:a1:67:10:c0/84:01:dc:00:00/f0 Emask 0x10 (ATA bus error)
[ 15.069892] ata5.01: status: { DRDY ERR }
[ 15.069960] ata5.01: error: { ICRC ABRT }
[ 15.070082] ata5: soft resetting link
[ 15.254889] ata5.01: configured for UDMA/25
[ 15.254922] sd 5:0:1:0: >[sde]
[ 15.254924] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 15.254926] sd 5:0:1:0: >[sde]
[ 15.254927] Sense Key : Aborted Command [current] [descriptor]
[ 15.254930] Descriptor sense data with sense descriptors (in hex):
[ 15.254931] 72 0b 47 00 00 00 00 0c 00 0a 80 00 00 00 00 00
[ 15.254937] dc c0 10 67
[ 15.254940] sd 5:0:1:0: >[sde]
[ 15.254943] Add. Sense: Scsi parity error
[ 15.254945] sd 5:0:1:0: >[sde] CDB:
[ 15.254946] Write(10): 2a 00 dc c0 10 08 00 02 00 00
[ 15.254952] end_request: I/O error, dev sde, sector 3703574536
[ 15.255054] Buffer I/O error on device sde1, logical block 462946561
[ 15.255158] lost page write due to I/O error on sde1
[ 15.255164] Buffer I/O error on device sde1, logical block 462946562
[ 15.255267] lost page write due to I/O error on sde1
[ 15.255269] Buffer I/O error on device sde1, logical block 462946563
[ 15.255372] lost page write due to I/O error on sde1
[ 15.255374] Buffer I/O error on device sde1, logical block 462946564
[ 15.258621] lost page write due to I/O error on sde1
[ 15.258623] Buffer I/O error on device sde1, logical block 462946565
[ 15.261793] lost page write due to I/O error on sde1
[ 15.261796] Buffer I/O error on device sde1, logical block 462946566
[ 15.264850] lost page write due to I/O error on sde1
[ 15.264853] Buffer I/O error on device sde1, logical block 462946567
[ 15.267944] lost page write due to I/O error on sde1
[ 15.267946] Buffer I/O error on device sde1, logical block 462946568
[ 15.270919] lost page write due to I/O error on sde1
[ 15.270921] Buffer I/O error on device sde1, logical block 462946569
[ 15.273780] lost page write due to I/O error on sde1
[ 15.273831] ata5: EH complete
[ 15.274772] ata5.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6
[ 15.277770] ata5.01: BMDMA stat 0x4
[ 15.280749] ata5.01: failed command: WRITE DMA EXT
[ 15.283721] ata5.01: cmd 35/00:80:08:12:c0/00:01:dc:00:00/f0 tag 0 dma 196608 out
[ 15.283721] res 51/84:41:47:12:c0/84:01:dc:00:00/f0 Emask 0x10 (ATA bus error)
[ 15.289666] ata5.01: status: { DRDY ERR }
[ 15.292633] ata5.01: error: { ICRC ABRT }
[ 15.295602] ata5: soft resetting link
[ 15.482769] ata5.01: configured for UDMA/25
[ 15.482799] sd 5:0:1:0: >[sde]
[ 15.482801] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 15.482803] sd 5:0:1:0: >[sde]
[ 15.482804] Sense Key : Aborted Command [current] [descriptor]
[ 15.482806] Descriptor sense data with sense descriptors (in hex):
[ 15.482808] 72 0b 47 00 00 00 00 0c 00 0a 80 00 00 00 00 00
[ 15.482814] dc c0 12 47
[ 15.482817] sd 5:0:1:0: >[sde]
[ 15.482820] Add. Sense: Scsi parity error
[ 15.482822] sd 5:0:1:0: >[sde] CDB:
[ 15.482823] Write(10): 2a 00 dc c0 12 08 00 01 80 00
[ 15.482829] end_request: I/O error, dev sde, sector 3703575048
[ 15.485865] ata5: EH complete
[ 17.925438] ata5.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6
[ 17.928498] ata5.01: BMDMA stat 0x4
[ 17.931517] ata5.01: failed command: WRITE DMA EXT
[ 17.934551] ata5.01: cmd 35/00:08:00:08:80/00:00:e7:00:00/f0 tag 0 dma 4096 out
[ 17.934551] res 51/84:01:07:08:80/84:00:e7:00:00/f0 Emask 0x10 (ATA bus error)
[ 17.940667] ata5.01: status: { DRDY ERR }
[ 17.943706] ata5.01: error: { ICRC ABRT }
[ 17.946772] ata5: soft resetting link
[ 18.133458] ata5.01: configured for UDMA/25
[ 18.133476] sd 5:0:1:0: >[sde]
[ 18.133478] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 18.133480] sd 5:0:1:0: >[sde]
[ 18.133481] Sense Key : Aborted Command [current] [descriptor]
[ 18.133484] Descriptor sense data with sense descriptors (in hex):
[ 18.133485] 72 0b 47 00 00 00 00 0c 00 0a 80 00 00 00 00 00
[ 18.133491] e7 80 08 07
[ 18.133494] sd 5:0:1:0: >[sde]
[ 18.133498] Add. Sense: Scsi parity error
[ 18.133499] sd 5:0:1:0: >[sde] CDB:
[ 18.133500] Write(10): 2a 00 e7 80 08 00 00 00 08 00
[ 18.133506] end_request: I/O error, dev sde, sector 3883927552
[ 18.136498] ata5: EH complete
[ 18.197443] JBD2: recovery failed
[ 18.197451] EXT4-fs (sde1): error loading journal
Running sudo smartctl -a /dev/sde returns:
Code:
smartctl 5.43 2012-06-30 r3573 [x86_64-linux-3.5.0-17-generic] (local build)
Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF INFORMATION SECTION ===
Model Family: Seagate Barracuda Green (Adv. Format)
Device Model: ST2000DL003-9VT166
Serial Number: 6YD0409P
LU WWN Device Id: 5 000c50 032f01d01
Firmware Version: CC32
User Capacity: 2*000*398*934*016 bytes [2,00 TB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Sun Nov 17 07:37:09 2013 SAST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 623) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 353) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x30b7) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 109 099 006 Pre-fail Always - 24403504
3 Spin_Up_Time 0x0003 092 092 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 601
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 077 060 030 Pre-fail Always - 51510415
9 Power_On_Hours 0x0032 089 089 000 Old_age Always - 9948
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 600
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 2
189 High_Fly_Writes 0x003a 097 097 000 Old_age Always - 3
190 Airflow_Temperature_Cel 0x0022 068 062 045 Old_age Always - 32 (Min/Max 23/32)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 244
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 601
194 Temperature_Celsius 0x0022 032 040 000 Old_age Always - 32 (0 11 0 0 0)
195 Hardware_ECC_Recovered 0x001a 029 004 000 Old_age Always - 24403504
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 9
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 39895951222517
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 2397132274
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 2884666216
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
So, the drive appears to be fine - am I correct in assuming the Microserver is faulty?
-
Solved. It was a loose SATA cable.
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