Top White Papers and Webcasts

  • This Ponemon Institute research report examines how a company's reputation, share value, and customer loyalty can be affected by a data breach, from the perspective of IT practitioners and marketers. As part of its research, Ponemon surveyed consumers to learn their expectations about steps companies should take to safeguard their personal information and prevent data loss. To protect brand and reputation, it is critical the C-suite and boards of directors address consumers' expectations about how their …

  • A CRM solution holds a wealth of information and document generation tools allow users to take that information and create documents with both visual appeal and function. Document generation is the process of automatically producing a file and document generation applications save companies time, mistakes, and money. You bought Salesforce to be more efficient — why are you still manually creating proposals, contracts, invoices, and account plans? Read this eBook to learn how you can automate virtually …