Top White Papers and Webcasts

  • Wednesday, October 3, 2018 - North America and Latin America  Thursday, October 4, 2018 - Europe, Middle East, Africa & Asia-Pacific The future is anything but certain, but you can always count on change. Customer attitudes shift. New competitors disrupt the market. New technologies catch on and become mandatory overnight. The need to be operationally agile is greater than ever, and Genesys can provide customers the option to migrate to whichever platform best suits them at the pace …

  • For most organizations, backup, the process of regularly and consistently protecting production data, is fundamentally broken. As a result, these organizations have very little confidence in IT’s ability to recover data at all, let alone promptly. To try to fix broken backups, IT has thrown everything but the kitchen sink at the problem only to end up with an even more complicated process that is also brittle and still doesn’t accomplish the primary objective.