Top White Papers and Webcasts

  • As a technology provider, incorporating managed services can help you not only stand out from other resellers, but it can also provide your business with a consistent source of monthly recurring revenue. But before you get started, you will need a systematic plan with well thought-out steps that include understanding your target market and implementing essential automation. If you’re considering adding managed services to your service offering, read this eBook to learn the six important steps to get the …

  • Digital transformation continues to be a top priority for most CIOs across almost all industries. Due to the increased dependency on IT, the department must adequately prepare to be ready to respond quickly to any IT outage. IT service alerting solutions help IT organizations streamline their major incident resolution processes to improve efficiency and ultimately reduce the time to know (MTTK) and therefore the overall time to resolution (MTTR). Read this white paper to discover the many important …