Top White Papers and Webcasts

  • Wednesday, October 3, 2018 - North America and Latin America  Thursday, October 4, 2018 - Europe, Middle East, Africa & Asia-Pacific The future is anything but certain, but you can always count on change. Customer attitudes shift. New competitors disrupt the market. New technologies catch on and become mandatory overnight. The need to be operationally agile is greater than ever, and Genesys can provide customers the option to migrate to whichever platform best suits them at the pace …

  • Organizations of all sizes are looking to add cloud-based services to their IT architectures, which often affects their data protection strategies. Each cloud service permutation presents different data protection opportunities for service providers. Data protection is a top-of-mind issue for practically every organization today. According to ESG research, improving data backup and recovery is a top-five priority among surveyed organizations overall, and a top-two priority for midsized organizations in …